Support

Support

Support page for Infinite Translation.

FAQ

On iOS 18.4 or later, go to Settings > Apps > Default Apps > Translation and choose “Infinite” (Infinite Translation). Then select text in Safari or another app and tap "Translate" in the menu; Infinite Translation's translation sheet will open. In editable text fields, you can also replace the selected text with the translation.

Q. Which iOS versions are supported?
iPhone with iOS 18.4 or later.

Q. Do I need an internet connection?
No. All translation happens on your device, and the App makes no network connections at all. It works in Airplane Mode. A connection is only needed to download the App from the App Store (about 600 MB, because the AI model is built in).

Q. How accurate are the translations?
AI translation may contain mistakes. Do not rely on it as the sole basis for legal, medical, or financial decisions.

Q. How do I request a refund?
Purchases and refunds are handled by Apple. Please request a refund at Apple's Report a Problem page (reportaproblem.apple.com).

Contact

If your question isn't answered above, please contact us at:

support@coremedica.jp